Terms and conditions

  1. Description of services
    The ME CFS Foundation South Africa (MECFSSA) is a non-profit (registration 2015/394378/08) that focuses on creating awareness of ME/CFS and supporting sufferers. We achieve our objectives through donations.
  2. Privacy policy
    MECFSSA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
  3. Indemnity
    The information on mecfssa.org is for educational purposes only, and is not intended as medical advice, diagnosis or treatment. If you are experiencing symptoms or need health advice, please consult a healthcare professional. The use of this website and the information contained therein is entirely at the user’s own risk and the user assumes full responsibility and risk of loss resulting from the use thereof. Neither MECFSSA, its affiliates, or their shareholders, agents, consultants or employees will be liable for any damages whatsoever, including, without limitation any direct, indirect, special, incidental, consequential or punitive damages, whether in an action arising out of contract, statute, delict or otherwise, relating to the use of, or inability to use, this website or the information contained therein.While all reasonable steps have been taken to ensure the accuracy and safety of the information available on this website, the use of any products or services mentioned on this website are used at the user’s own risk. The user accepts full responsibility and risk of any injury, damage, or loss resulting from the use thereof. MECFSSA will not be liable for any personal or physical damage or loss, howsoever caused, whether directly or indirectly, resulting from the use of the MECFSSA website.
  4. Payment options accepted
    Online donations may be made via Visa and MasterCard. Donors may also donate via SMS or direct deposit into our bank account. See how can you help for more info.
  5. Card acquiring and security
    Card transactions will be acquired for MECFSSA via PayGate (Pty) Ltd, who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  6. Customer details separate from card details
    Customer details will be stored by MECFSSA separately from card details, which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  7. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  8. Responsibility
    MECFSSA takes responsibility for all aspects relating to the transaction on this website, customer service and support, and dispute resolution.
  9. Country of domicile
    This website is governed by the laws of South Africa and MECFSSA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 114 Jeromi Clusters, 22 Kelly street, Noordheuwel, 1739.
  10. Variation
    MECFSSA may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  11. Company information
    This website is run by The ME CFS Foundation South Africa, a non-profit company based in South Africa with registration number 2015/394378/08.
  12. MECFSSA contact details
    Email: info@mecfssa.org
    Telephone: 082 444 7247